Terms & Conditions

Welcome to Urban Empress!

The term 'Urban Empress' ‘urbanempress.me’ or 'us' or 'we' or 'our' refers to the website urbanempress.me or its

owners. The term 'you' refers to the user or viewer of our website

Urbanempress.me provides its services to you, subject to the following conditions. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which along with our ‘Privacy Policy’ governs our association with you in relation to this website. Please review both carefully.

The use of this website is subject to the following terms of use:

Content

The content of the pages of this website are for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and material may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

This website contains material which is owned by URBAN EMPRESS or our content suppliers or licensed to us. This material includes, but is not limited to the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Urban Empress's prior written consent.

Legal Parameters

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

You agree to defend, indemnify and hold Urban Empress and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.

Warranties and Liability

This site is provided by Urbanempress.me. on an "as is" and "as available" basis. Urbanempress.me makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

Your use of any information or materials of this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Communication

When you visit urbanempress.me or send e-mails to us, you are communicating with us electronically. You consent to receive communication from us electronically. We will communicate with you via e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Price & Payments

Except where noted otherwise, the List Price displayed for products on our website is in Indian Rupees (INR), represents the full price of the product not including shipping unless otherwise mentioned.

With respect to items sold on URBANEMPRESS.ME, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.

Product properties & Wash Care

We have done our best to display as accurately as possible the colours of the products shown on this Web site. The representation of the colours also might be influenced by the lighting. We have tried to use neutral lighting to reflect the actual colours. The brightness and colour intensity of the products in the website might also depend on the monitor settings.

All of Urban Empress's products are either handloom or handcrafted using the finest natural fibres. The subtle variations in colour, texture and finish is inherent in hand-crafted products. We use both vegetable dyes and commercial dyes with the aim of reducing the ecological foot print while still providing you the best colour properties. An irregular weave or print is not a defect, in many instances that helps us to differentiate handloom and hand crafted fabrics from the rest. Please follow the wash instructions in the back of the tag for best results.

We recommend only dry-cleaning, since these are hand crafted pieces. However, should you decide to wash at home after several wear please ensure they are washed separately or with like colours together since vegetable dyes tend to run. Please always dry inside out in the shade. Also, SILKS must only be dry-cleaned.